| Description |
Customer/Supply Service Representative
Sutton
1 Year Fixed Term Contract (Maternity Cover)
£18,000 - £21,000 pa
Duties:
- Be the first point of contact for customers/suppliers building up strong relationships and providing excellent customer service
- Receive and process orders via telephone, email and fax
- Prepare quotes in line with guide pricing
- Handle all queries regarding orders placed or due to be placed
- Ensure that orders arrive on time and advise of any potential delays
- Provide a high level of support to the Account Managers to ensure that the company delivers the optimum level of customer service
- Investigate and resolve any invoice queries and liaise with accounts to ensure that no invoices are awaiting authorisation / payment
- Ensure PeopleSoft best working practice is followed
- Work flexibly to provide holiday cover with other Sales/Supply Service Representatives
The Candidate:
- Highly articulate and numerate
- Excellent organisation skills
- Excellent attention to detail
- Excellent people skills
- Quick to learn
- “Can do”, flexible attitude
- Ability to multitask
- Administration experience, ideally in a similar role
Headstart Employment is an Equal Opportunity Employer |
