Job Details

Job expired

Job Title: Information Officer
Category: Office Date Posted: 19/12/2019
Location: Kingston Upon Thames Expiry Date: 31/01/2020
Salary: £12.76 per hour Contact Name: Vikki Hayes
Job Code: VH-IO-KOT100 Contact Email:

Information Officer

Kingston Upon Thames

£12.76 per hour

An information officer will respond to enquiries from the general public, by providing accurate information, mediated access to services and support in a sensitive and courteous manner, to the quality standards identified for the Contact Centre.

Candidate Requirements:

  • Relevant Customer Service experience and knowledge of customer service best practice.
  • Experience in working in an environment with substantial interface with customers via electronic or face to face communication.
  • Experience in thinking quickly, responding to diverse questions and teasing out issues.
  • Professional, reliable, courteous and sensitive team player, with a sense of humour.
  • Proactive and positive attitude to customer service.

Headstart Employment is an Equal Opportunity Employer