Job Details

Job expired

Job Title: Rent and Arrears Officer
Category: Office Date Posted: 09/12/2019
Location: Sutton Expiry Date: 31/01/2020
Salary: £18.50 per hour Contact Name: Emma Murray
Job Code: EM-RAAOS Contact Email:

Rent and Arrears Officer


£18.50 per hour

Within this role you will assist the Finance Team Leaders & Rent Arrears Income Recovery Lead officers with all aspects of debt recovery in accordance with agreed recovery and debt collection policies.  You should have the ability to learn/have specialist knowledge on the legislation, policy and guidelines for recovery enforcement for a wide range of debt types.

We are looking for applicants who can:

  • Demonstrate an aptitude for working accurately with data and figures to achieve time driven process targets
  • Have an ability to work successfully with a variety of Microsoft software and Finance Applications, partnering for Excellence
  • Work effectively with representatives of external partner organisations putting the Customer First
  • Have proficient IT skills including Microsoft Office applications, and other corporate systems including IAS, Controcc, Capita, Agresso, Land Registry, SAP, Ash, and Anite
  • Have knowledge of welfare benefits Knowledge of the proposed welfare reforms and Universal Credit
  • Can demonstrate an understanding of debt collection and recovery.
  • Can demonstrate knowledge of legislation as it relates to the service of Notice of Seeking Possession and Notice to Quit

Headstart Employment is an Equal Opportunity Employer