Job Details

Job expired

Job Title: Building Support Officer
Category: Office Date Posted: 30/09/2019
Location: Woking Expiry Date: 31/10/2019
Salary: £12.76 Contact Name: Emma Murray
Job Code: EM-BSO-WO99 Contact Email:

Building Support Officer


Temporary Contract: £12.76 per hour

The Building Support Officer will support the delivery of a comprehensive maintenance and facilities service and will act as a point of contact.  They will contribute to, support and maintain a flexible and reliable quality FM service and ensure that satisfaction for both internal and external customers is continuously achieved and improved.

This will form part of a comprehensive on-site FM maintenance service, ensuring appropriate systems are used and inspection regimes followed to ensure workplaces are fit-for-purpose and support services in their day-to-day business. 

You will undertake routine inspections and provide core services such as minor maintenance, postal services, security, room set-up and porterage.  You will ensure that building services and equipment remain operational and provide a safe working environment for staff, members and visitors.


  • Minimum 5 GCSEs at Grade C or above, or equivalent, or able to evidence ability at an equivalent level. 
  • Basic understanding of the relevant area of work.
  • Good written and oral communication skills with the ability to build sound relationships with customers.
  • Good IT skills including database management systems, email and MS Office.
  • Ability to work with others to improve customer service.
  • Good administrative, analytical and organisational skills.
  • Able to prioritise and plan own workload in the context of conflicting priorities and work on own initiative.
  • A methodical approach to information gathering, recording and reporting.
  • Typically previous relevant work experience in an environment supporting staff and/or public.
  • Knowledge of Health & Safety in the workplace and basic maintenance procedure.
  • Competent in basic maintenance and DIY skills.
  • Ability to communicate effectively with a range of people including staff, visitors and contractors and understand and be committed to delivering an excellent customer focused service.
  • Experience of arranging maintenance and dealing with contractors.
  • Significant physical effort required.
  • Willingness and ability to work both outside and in plant/machinery rooms.

Headstart Employment is an Equal Opportunity Employer