Job Details

Job expired

Job Title: Business Support Officer
Category: Office Date Posted: 09/09/2019
Location: Sutton Expiry Date: 31/10/2019
Salary: £11.11 per hour Contact Name: Emma Murray
Job Code: EM-BSO-S0 Contact Email:

Business Support Officer


Temporary Contract

Within this role you will deliver a comprehensive business support service for Adults and Children’s Social Care, including support of business and social care processes, customer facing support, statutory, formal and multi-agency protection, strategy, missing, legal planning, public law outline, panels, trackers and child sexual exploitation meetings, in accordance to Sutton’s Child and Adult Protection Procedures. Social Care complaints, subject access requests and recruitment.

Duties will include:

  • Coordinating meetings and minute taking;
  • Ensuring statutory requirements and time scales are met;
  • Understanding personal responsibility with regard to confidentiality, data protection and information governance;
  • Assist with recruitment, subject access requests, complaints, file retrieval as directed;
  • Process the payment of invoices, raise purchase orders and carry out other financial tasks in accordance with procedures;
  • Updating and maintenance of data;
  • Provide customer facing contact with clients;
  • Processing referrals and applications;
  • Action correspondence, emails, phone calls;
  • Support the management of client relationship and expectations;
  • Contribute to continual service review and development;
  • Ensure attendance and constructive participation in supervisions, appraisals and team meetings in line with Council standards;

Applicants must be computer literate and have the ability to take minutes: being able to administer full, accurate and detailed minutes of complex conferences/reviews/panels within agreed timescales.

Headstart Employment is an Equal Opportunity Employer