Job Details

Job expired

Job Title: Treatment Coordinator
Category: Office Date Posted: 08/11/2018
Location: Sutton Expiry Date: 31/12/2018
Salary: £20,000 - £30,000 Contact Name: Amy Sestanovich
Job Code: AS-TC1 Contact Email:

Treatment Coordinator


Monday to Friday – Shifts covering a 37.5 hour week

Within this role you will take responsibility for patients, from initial enquiry through their patient journey.  This will include (but is not limited to); Treatment Coordinating, sending quotes and contracts, establishing relationships and managing your patient portfolio, making regular follow up calls, following up leads and enquiries, booking appointments, maintaining and managing KPI’s and producing statistical reports and analysis.

You will be the first point of contact for any complaints, appropriately escalating any issues within the required timeframes.  You will also maintain and expand on the existing website using WordPress, ensuring all content is kept up to date, informative and accurate. 

Other duties will be the responsibility for the financial aspects of private patients, being knowable of treatments/products, providing on cover on reception etc.

The successful applicant will be able to demonstrate a high level of integrity and professionalism in all of your dealing with patients, staff and external colleagues.

Headstart Employment is an Equal Opportunity Employer