Job Details

Job expired

Job Title: ICT Service Delivery Officer
Category: Office Date Posted: 17/06/2019
Location: Sutton Expiry Date: 31/07/2019
Salary: £17.34 per hour Contact Name: Amy Sestanovich
Job Code: AS-ICT-SDO22 Contact Email:

ICT Service Delivery Officer


Temporary (minimum 3 Months)

£17.34 per hour

This is a first line support role, responsible for triaging all calls to the ICT helpdesk and ensuring a high percentage are resolved on first point of contact and minimal numbers are escalated.

This role is based in a small team so it will require someone prepared to roll their sleeves up and cover multiple ICT disciplines from systems to apps to hardware and user training.

Headstart Employment is an Equal Opportunity Employer