|Job Title:||ICT Service Delivery Officer|
|Salary:||£17.34 per hour||Contact Name:||Amy Sestanovich|
|Job Code:||AS-ICT-SDO22||Contact Email:||firstname.lastname@example.org|
ICT Service Delivery Officer
Temporary (minimum 3 Months)
£17.34 per hour
This is a first line support role, responsible for triaging all calls to the ICT helpdesk and ensuring a high percentage are resolved on first point of contact and minimal numbers are escalated.
This role is based in a small team so it will require someone prepared to roll their sleeves up and cover multiple ICT disciplines from systems to apps to hardware and user training.
Headstart Employment is an Equal Opportunity Employer