|Job Title:||Complaints Resolutions Coordinator|
|Salary:||£14.24 per hour||Contact Name:||Amy Sestanovich|
|Job Code:||AS-CRS-SUT1||Contact Email:||firstname.lastname@example.org|
Complaints Resolutions Coordinator
Temporary Contract (3 Months)
£14.24 per hour
Within this role you will ensure that residents receive a high quality, quick and customer-focussed resolution following a complaint about services delivered. All complaints are to be acknowledged and responded to quickly and efficiently, whilst maintaining and improving appropriate administrative and monitoring systems. You will also communicate with and update customers effectively in the resolution of formal or informal complaints taken by email, telephone and in person from both members of the public and staff.
Headstart Employment is an Equal Opportunity Employer