Job Details

Final Charges Officer (Sales)

Sutton

Temporary Contract

£15.00 per hour

In this role you will facilitate the smooth transfer of property to new owners through Right To Buy and re-sale of leases.  You will be able to correctly calculate and compile the information needed by other parties and will ensure that all requests are dealt with in a customer focussed manner.  You will support colleagues to understand the changes to stock so it is essential that you can communicate complex information clearly and effectively.

Your good planning and organisation skills will ensure that you meet your deadlines, and it is expected that you will be flexible in your attitude and take on any other work within your capability. You will also be expected to support other teams, such as Customer Care, on an occasional basis, and to support the organisation’s wider aims through resident involvement activity.  You will need to gain a general understanding of the company’s charging policies, and their correct application, together with basic accounting skills.

The successful candidate will have the following skills:

• Confident use of Excel and Word
• Able to update and manipulate data in Access
• Confident use of using an integrated housing management system
• Demonstrate confidentiality
• Proactive, organised and methodical
• Ability to work under own initiative and to strict deadlines
• Great attention to detail
• Clear verbal and written communication

Headstart Employment is an Equal Opportunity Employer