Job Details

Housing Enforcement Assistant

Croydon

Temporary Contract (6 Months)

£15.11 per hour

Within this role you will work with a team of Officers to place homeless singles and families into emergency accommodation, ensuring all statutory requirements are met.  Also to end the duty to provide accommodation as and when required.   You will ensure that nominations are made to approved accommodation providers and other housing agencies within specified time periods, and that nominations comply with individual organizations’ lettings criteria, and homelessness legislation.

Duties to include:

• Dealing with issues relating to the letting of properties including property-related refusals and requests for repairs, ensuring that refusals for reasons are well documented and reported to the appropriate source.
• Identifying additional accommodation resources, including liaising with the Environmental Health and planning departments about required consents and accommodation standards.
• Mediating with emergency accommodation providers concerning the conduct of residents, arranging other accommodation or terminating bookings as agreed.
• Carrying out/facilitating visits and inspections to review health and safety features and standards of accommodation as required
• Securing properties through effective links with providers, negotiating to secure and maximise the availability of emergency and temporary accommodation. 
• Arranging for the storage of households’ furniture and possessions when necessary.
• Participating in the development and management of effective procedures and systems for the overall supply acquisition and termination of accommodation used.
• Maintaining accurate records of all households needing to be housed, so that accommodation can be allocated equitably, and to ensure that all necessary manual and IT recording systems are updated as necessary, and to produce reports and statistics as required relating to the provision of accommodation for homeless households.

The successful applicant will demonstrate a good level of computer skills, have a good working knowledge of various pieces of legislation relating to housing, public health and environmental issues.

Experience of taking and dealing with enquiries from the public, council departments and outside organisations is required together with the ability to communicate in writing and verbally according to the needs of the audience.

Headstart Employment is an Equal Opportunity Employer